The Create A Shoppe support team works to respond to support requests as quickly as possible.

Response times may vary depending on the complexity of the request and current support volume.

Typical response times

Most support requests receive a response within:

• 1 business day

More complex issues may require additional time to investigate.

What happens after you submit a request

Once your request is submitted:

1. Your message is received by the support team.
2. A support specialist reviews the request.
3. You will receive a reply inside your support message thread.

You can check your request status at any time from the Support section of your dashboard.

Tips for faster support

To help resolve issues quickly:

• include detailed descriptions
• provide screenshots when possible
• keep related messages in the same request thread