Marketing > Adding custom instructions

Adding custom instructions

Custom instructions tell your AI how to behave and how to communicate with visitors.

This helps shape the tone and purpose of your assistant.

Example custom instruction

You are a helpful assistant for a boutique store. Help customers find products and answer questions clearly.

Add custom instructions

  1. Go to AI Chat.
  2. Find Custom Instructions.
  3. Enter your instructions.
  4. Click Save.

Best practices

Use custom instructions to define:

• your business type
• how the AI should speak
• what the AI should focus on
• how detailed responses should be

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