Marketing > Getting started with AI chat

Getting started with AI chat

Add an intelligent chat assistant to your website that can answer questions, guide visitors, recommend products, and capture leads. These guides explain how to enable AI Chat, train it with your content, customize the widget, and manage leads and support settings.


What Is AI Chat?

AI Chat lets you add an intelligent assistant to your website that instantly answers visitors’ questions.

Your AI assistant can help by:

• answering questions about your website
• helping customers find products
• guiding visitors through your content
• capturing leads and inquiries

AI Chat is trained using your website content, including pages, posts, products, and any additional information you provide.


How to Enable AI Chat

Before visitors can use AI Chat on your website, you need to enable it in your dashboard.

Enable AI Chat

  1. Go to AI Chat in your dashboard.
  2. Turn on Enable AI Chat.
  3. Click Save AI Chat Settings.

Once enabled, your chat widget will appear on your website.

Tips

After enabling AI Chat, visit your website and test the widget to make sure it appears correctly.

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